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Creating Experience Destinations

The “People Attraction”

The “People Attraction”

Turn Guest Service into a Remarkable Experience

What: IAAPA Attractions EXPO November 18 – 22 2013

Where: Orange County (Orlando) Convention Center

When: Monday, 11/18/2013 5:00PM – 6:15PM

Presented by: Frank Price and Peter Starkel

Description: Change the way you do business by using your greatest asset, the collective personality of your team. Differentiate and dominate your competition with factors others can’t duplicate: the energy, enthusiasm, personality, and great choices your team members make with every guest interaction. To inspire new customers and generate more return visits, facilities must elevate the intangible value of their business by creating memorable moments. This session will address cutting-edge customer service strategies and best practices about how to create a customer-centric service culture.